6 Ways To Write Emails That Won’t Make People Resent You

“People like to have a reason for doing things. If you want to get a positive reaction to your message, it’s helpful to provide some greater context for the request. The ‘why,’ if you will.”

It can be tough to decipher tone in emails so it’s easy to come off in ways you never intended.

Fast Company asked Jocelyn K. Glei (who literally wrote the book on email) to share six ways to write better emails and her tips include things like avoiding imperatives, emphasizing the benefits of the task, and acknowledging the recipient’s workload.

• Another idea about email: How To Write Emails Like The Military