“When Steve Jobs ran Apple, he had little patience for executives who screwed up. But that’s partially because he had a system to ensure his team was clear about expectations and responsibilities.”
Steve Jobs was infamously difficult to work with, but it turns out he may have had some justification for his impatience.
In this post from my new Productive People Facebook page, I explain how Steve Jobs ran meetings by employing a technique in which every meeting ended with an action list that assigned specific tasks to a single “directly responsible individual.”
This eliminated all confusion (and excuses) about exactly what was expected from each staff member in the meeting and made the company more productive.