To Transform Your Industry, Look at Someone Else’s

“Sometimes all it takes is for leaders and frontline workers to get out from beyond their desks and see things from a new perspective.”

It turns out one of the best ways to improve the work process for surgeons was to study what happens at the airport.

IDEO breaks down that case study and explains why to transform your industry it helps to look at someone else’s.

RELATED: A five-minute trick to transform your marketing.