How To Harness The Power Of An Uncomfortable Silence

“More than product knowledge or anything else, silence is the hardest technique to learn. It’s against our instincts. We want to fill in the blanks.”

The next time you find yourself in a negotiation or conversation and an uncomfortable silence appears, do yourself a favor and wait a beat before you speak up.

The BBC explains why there is power in uncomfortable silence and how you can use it to help you make more sales, get a better deal, or convince people to agree with you.