A Manager’s Pledge
“I will listen to you. Your experience at work, in previous jobs, at home, and in the community are valid. You know things that I don’t know. Your perspective o...
“I will listen to you. Your experience at work, in previous jobs, at home, and in the community are valid. You know things that I don’t know. Your perspective o...
“The best marketers know that the only thing that matters is what your customer believes. The stories she believes about herself and about the world determine h...
“Competition is good. It turns you into a killer. It helps you judge progress. It shows that other people value the space you are in. Your competitors are also ...
“Most of us spend too much time on what is urgent, and not enough time on what is important.”
“An important aspect to improving the odds of making good choices is to recognize when the odds are in our favor.”
“Assuming that we can and should build our careers and families at exactly the same times underestimates both how challenging each of those roles can be, and ho...
“You’ll have a much better sense of your candidate if you get them out from behind a desk and watch how they behave.”
“The technology and business cases for replacing humans in a wide range of jobs are arriving simultaneously, and it’s important to be able to manage that displa...
“What really benefits you — in terms of new ideas — and expanding your perspective, is accessing new talent pools. I’m talking about the one percent of the most...
“Sharing a little piece of information about yourself is key to cultivating warmth, a concept that’s widely misunderstood: Warmth is distinct from friendliness ...