How To Be A Better Communicator Online And Off
“Part of why online conversations can’t really get deep enough is that they’re missing two of the three pillars of analog human communication: facial expression...
“Part of why online conversations can’t really get deep enough is that they’re missing two of the three pillars of analog human communication: facial expression...
“Compared with the days when they bought stuff, most participants reported that their timesaving purchases were accompanied by an increased positive effect, a d...
“Rather than reading over one hundred books in the following year, I wrote over three hundred blog posts and a book. Rather than watching YouTube videos, I shot...
“More than product knowledge or anything else, silence is the hardest technique to learn. It’s against our instincts. We want to fill in the blanks.”
Yes or no. A or B. Pass or fail. It’s easy to believe success is determined by a series of binary decisions we make. But that’s a trap. Successful people refuse...
“I very frequently get the question: ‘What’s going to change in the next 10 years?’ That’s a very interesting question. I almost never get the question: ‘What’s...
“NPR One data shows us that in the opening seconds, listeners make decisions about whether to skip or pay attention to a story. They need to understand why they...
“It’s worth remembering that Star Wars was beaten at the box office by Smokey and the Bandit. A launch is important, but we must bear in mind what Kafka’s publi...
“Aim for at least two open-ended questions within the first few minutes of striking up a chat with somebody you’ve just met. That should be enough to get a good...
“By the end of three days, it’s hard to tell if any of these kids will climb the stairs to internet stardom, or how much they want to. They seem genuinely inter...