“I will listen to you. Your experience at work, in previous jobs, at home, and in the community are valid. You know things that I don’t know. Your perspective on our work together is invaluable and can only enrich our product. I want to learn from you.”
“Perhaps the biggest disservice done by the outsize glorification of ‘leadership skills’ is to the practice of leadership itself — it hollows it out, it empties it of meaning. It attracts those who are motivated by the spotlight rather than by the ideas and people they serve. It teaches students to be a leader for the sake of being in charge rather than in the name of a cause or an idea they care about deeply.”
“Once other people start telling you what they like via Like buttons, you inevitably start hewing to their idea of what’s good. The stuff you publish will start looking a lot like the stuff that everybody else publishes, because everybody sort of likes the same thing and everybody is fishing for Likes.”
“When a problem keeps manifesting in an organization or relationship you need to resolve it, and that begins by putting it into words. But purposeless complaining can just as easily be a way to avoid moving on.”
“Shocking rules — particularly when you get into a company — end up being the important thing because people have to question, they have to ask themselves why does this rule even exist in order to change their behavior.”
“Employees who spent 15 minutes at the end of the day reflecting about lessons learned performed 23% better after 10 days than those who did not reflect.”
“You don’t have to be a ‘person of influence’ to be influential.” — Scott Adams
“Perfect is the enemy of good.” — Voltaire
“We really underestimate the role that deliberation and reflection play in learning. To a degree we know it, this is why you think of things in the shower or right before you go to bed. You have these moments where you brain is thinking through the day, making connections, and what’s important, I think, for people who are trying to learn more effectively, is to make organized time for that.”
“Success in life, however you define it, is the result of how many tough conversations you are willing to have.”